Our Quality Guarantee
Our lead-free glassware is hand crafted with the highest standards of quality and we stand by it. We inspect each glass to make sure it matches our standards, however, if you are dissatisfied with any part of your purchase for any reason, please contact us right away and we will make things right.
To keep your glassware shining bright, hand washing is recommended. Avoid extreme changes in temperature as it may cause our glass to crack.
For cleaning out a decanter we suggest rinsing it out with warm water first. Then, using either warm soapy water or diluted white vinegar with water, cap the decanter with your palm and shake vigorously. Pour out soapy water/ vinegar solution and rinse again until clean.
To ensure your glassware reaches you in pristine condition we take great care in packaging each piece and do not skimp on material. All shipments can be shIpped through fedex, ups, or usps.